EDITIONSS

At Editionss, we prioritise your security. Our online store employs robust measures to protect your personal and financial information:

• Encrypted Transactions: We use Transport Layer Security (TLS) to encrypt your data during transmission, ensuring your details remain confidential. 

• PCI DSS Compliance: Shopify, our e-commerce platform, is certified Level 1 PCI DSS compliant, adhering to the highest standards for secure credit card processing. 

• Fraud Prevention: Our system includes fraud detection mechanisms that flag suspicious activities, safeguarding your transactions from unauthorized access. 

For every purchase, you’ll be prompted to enter your CVV code, adding an extra layer of security. In certain cases, our Payments Team may perform additional verification and might contact you for further details before confirming your order.

Your trust is important to us, and we are committed to providing a safe and secure shopping experience.

We accept all major credit cards, PayPal, and other local payment methods where available.

Shipping is calculated at checkout and is variable based on the delivery location.

Orders over $150 are eligible for FREE standard shipping!

We partner with Australia Post, to ensure reliable delivery.

Currently, we do not offer in-person pickups or returns.

Yes, we ship to most countries worldwide! Shipping rates are calculated at checkout based on your location. Note that international customers may be responsible for customs duties or taxes.

As each product is custom-made and tailored with care, we are unable to offer refunds or exchanges for change-of-mind purchases. To ensure your satisfaction, we encourage you to carefully review all product details, sizing charts, and descriptions before placing an order. If you have questions or need assistance, our team is here to help!

In the rare event that your product is faulty, damaged, or not as described, we will happily provide a remedy in line with Australian Consumer Law. For these cases, please contact us at support@editionss.com within 7 days of receiving your order.

Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.

Store credits are issued within 3-5 business days after we receive and process your return.

Pre-orders allow you to secure items before they’re made. Once the pre-order window closes, we’ll begin production and ship your item when ready. This process ensures we only produce what’s needed, reducing waste. You’ll receive updates along the way, and if you have any questions, we’re here to assist.

We design and manufacture custom products tailored for each brand we work with. Our team collaborates closely with trusted global partners to ensure premium quality and unique designs. Whether it’s locally made or crafted with expertise abroad, every product is created with care, aligning with our commitment to excellence. If you’d like to learn more about our process, feel free to reach out!

No problem! Send us a message at support@editionss.com, and our team will be happy to help.

Each product comes with care instructions to help you keep it in top condition. For general guidance:

• Wash similar colours together.

• Follow the recommended temperature settings on the care label.

• Avoid tumble drying when possible to extend the life of your garment.

Not all sizes—even though they may share an “M” or a “12”—are the same. For better or worse, standardisation is a thing of the past, as styles, silhouettes, and trends have become more diverse than ever! We encourage you to compare the size chart with a garment you already love for the best fit. We design versatile, quality items that we hope you’ll adore. If you’re unsure, reach out—we’d love to help!